Frequently Asked Questions
How long does the Styling process take on the day and when will the trucks arrive?
The truck will typically arrive at the property between 8.30am and 9.30am. Installation times can vary depending on the home. A partial styling may take 1-2 hours, a full style may take 2-6 hours.
Does the owner have to be present when styling is taking place?
No, we do not require any assistance from you on the day. In fact, we prefer you are not there so you can enjoy walking into your gorgeously furnished home when we are done!
How long do I hire the furniture for and what happens if I sell early, can I get a refund or can you pick it up earlier?
We provide you with a 6-week hire, 2 of the 6 weeks are free. The whole fee is paid in advance of the installation. There is no refund on the period of hire. If you sell early, then we can pick up the furniture prior to the end of 6 weeks if you prefer.
Can I extend the hire if I need to?
Yes you can extend your hire weekly or by the month. The extension amount is shown in your contract.
How much notice do I need to give you before using your services?
The earlier you can let us know the better, as we can think ahead and be mindful of stock. Once we have the go ahead, we reserve all furniture and accessories for you.